Statutory protection of Malaysian consumers against unfair contract terms: Has enough been done?

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The Malaysian Consumer Protection Act 1999 (CPA) was amended in 2010 by the Consumer Protection (Amendment) Act 2010 which inserted into the Act Part IIIA entitled Unfair Contract Terms . This article argues that the addition of Part IIIA is a welcome move towards greater consumer protection in Malaysia, but that the situation on the ground is still far from perfect. Some of the provisions in the CPA seem to be a source of many uncertainties. This article seeks to identify some of the most troubling inconsistencies and loopholes, and it attempts to offer a measured interpretation of those provisions from different angles.
Original languageEnglish
Pages (from-to)203 - 221
Number of pages19
JournalCommon Law World Review
Issue number3
Publication statusPublished - 2015

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