Statutory protection of Malaysian consumers against unfair contract terms: Has enough been done?

The Malaysian Consumer Protection Act 1999 (CPA) was amended in 2010 by the Consumer Protection (Amendment) Act 2010 which inserted into the Act Part IIIA entitled Unfair Contract Terms . This article argues that the addition of Part IIIA is a welcome move towards greater consumer protection in Malaysia, but that the situation on the ground is still far from perfect. Some of the provisions in the CPA seem to be a source of many uncertainties. This article seeks to identify some of the most troubling inconsistencies and loopholes, and it attempts to offer a measured interpretation of those provisions from different angles.