Stammerapp: designing a mobile application to support self-reflection and goal setting for people who stammer

Roisin McNaney; Christopher Bull; Lynne Mackie; Floriane Dahman; Helen Stringer; Dan Richardson; Daniel Welsh

doi:10.1145/3173574.3173841

Stammerapp: designing a mobile application to support self-reflection and goal setting for people who stammer

Roisin McNaney, Christopher Bull, Lynne Mackie, Floriane Dahman, Helen Stringer, Dan Richardson, Daniel Welsh

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

10 Citations (Scopus)

Abstract

Stammering is a speech disorder affecting approximately 1% of the worldwide population. It can have associated impacts on daily life, such as loss of confidence in social situations and increased anxiety levels (particularly when speaking to strangers). Work exploring the development of digital tools to support people who stammer (PwS) is emerging. However, there is a paucity of research engaging PwS in the design process, with participation being facilitated mainly in testing phases. In this paper, we describe the user-centered design, development and evaluation of StammerApp, a mobile application to support PwS. We contribute insights into the challenges and barriers that PwS experience day-to-day and reflect on the complexities of designing with this diverse group. Finally, we present a set of design recommendations for the development of tools to support PwS in their everyday interactions, and provide an example of how these might be envisioned through the StammerApp prototype.

Original language	English
Title of host publication	Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems
Editors	Anna Cox, Mark Perry
Place of Publication	New York NY USA
Publisher	Association for Computing Machinery (ACM)
Number of pages	12
ISBN (Electronic)	9781450356206, 9781450356213
DOIs	https://doi.org/10.1145/3173574.3173841
Publication status	Published - Apr 2018
Externally published	Yes
Event	International Conference on Human Factors in Computing Systems 2018 - Palais des Congrès de Montréal, Montreal, Canada Duration: 21 Apr 2018 → 26 Apr 2018 Conference number: 36th https://chi2018.acm.org/ https://dl.acm.org/doi/proceedings/10.1145/3173574 (Proceedings)

Conference

Conference	International Conference on Human Factors in Computing Systems 2018
Abbreviated title	CHI 2018
Country/Territory	Canada
City	Montreal
Period	21/04/18 → 26/04/18
Internet address	https://chi2018.acm.org/ https://dl.acm.org/doi/proceedings/10.1145/3173574 (Proceedings)

Keywords

Mobile applications
Self-management
Speech and language therapy
Stammering
User-centered design

Access to Document

10.1145/3173574.3173841

314448203-oaFinal published version, 2 MB

Cite this

McNaney, R., Bull, C., Mackie, L., Dahman, F., Stringer, H., Richardson, D., & Welsh, D. (2018). Stammerapp: designing a mobile application to support self-reflection and goal setting for people who stammer. In A. Cox, & M. Perry (Eds.), Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems Article 267 Association for Computing Machinery (ACM). https://doi.org/10.1145/3173574.3173841

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title = "Stammerapp: designing a mobile application to support self-reflection and goal setting for people who stammer",

abstract = "Stammering is a speech disorder affecting approximately 1% of the worldwide population. It can have associated impacts on daily life, such as loss of confidence in social situations and increased anxiety levels (particularly when speaking to strangers). Work exploring the development of digital tools to support people who stammer (PwS) is emerging. However, there is a paucity of research engaging PwS in the design process, with participation being facilitated mainly in testing phases. In this paper, we describe the user-centered design, development and evaluation of StammerApp, a mobile application to support PwS. We contribute insights into the challenges and barriers that PwS experience day-to-day and reflect on the complexities of designing with this diverse group. Finally, we present a set of design recommendations for the development of tools to support PwS in their everyday interactions, and provide an example of how these might be envisioned through the StammerApp prototype.",

keywords = "Mobile applications, Self-management, Speech and language therapy, Stammering, User-centered design",

author = "Roisin McNaney and Christopher Bull and Lynne Mackie and Floriane Dahman and Helen Stringer and Dan Richardson and Daniel Welsh",

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note = "International Conference on Human Factors in Computing Systems 2018, CHI 2018 ; Conference date: 21-04-2018 Through 26-04-2018",

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McNaney, R, Bull, C, Mackie, L, Dahman, F, Stringer, H, Richardson, D & Welsh, D 2018, Stammerapp: designing a mobile application to support self-reflection and goal setting for people who stammer. in A Cox & M Perry (eds), Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems., 267, Association for Computing Machinery (ACM), New York NY USA, International Conference on Human Factors in Computing Systems 2018, Montreal, Quebec, Canada, 21/04/18. https://doi.org/10.1145/3173574.3173841

Stammerapp: designing a mobile application to support self-reflection and goal setting for people who stammer. / McNaney, Roisin; Bull, Christopher; Mackie, Lynne et al.
Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. ed. / Anna Cox; Mark Perry. New York NY USA: Association for Computing Machinery (ACM), 2018. 267.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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AU - Bull, Christopher

AU - Mackie, Lynne

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AU - Stringer, Helen

AU - Richardson, Dan

AU - Welsh, Daniel

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N2 - Stammering is a speech disorder affecting approximately 1% of the worldwide population. It can have associated impacts on daily life, such as loss of confidence in social situations and increased anxiety levels (particularly when speaking to strangers). Work exploring the development of digital tools to support people who stammer (PwS) is emerging. However, there is a paucity of research engaging PwS in the design process, with participation being facilitated mainly in testing phases. In this paper, we describe the user-centered design, development and evaluation of StammerApp, a mobile application to support PwS. We contribute insights into the challenges and barriers that PwS experience day-to-day and reflect on the complexities of designing with this diverse group. Finally, we present a set of design recommendations for the development of tools to support PwS in their everyday interactions, and provide an example of how these might be envisioned through the StammerApp prototype.

AB - Stammering is a speech disorder affecting approximately 1% of the worldwide population. It can have associated impacts on daily life, such as loss of confidence in social situations and increased anxiety levels (particularly when speaking to strangers). Work exploring the development of digital tools to support people who stammer (PwS) is emerging. However, there is a paucity of research engaging PwS in the design process, with participation being facilitated mainly in testing phases. In this paper, we describe the user-centered design, development and evaluation of StammerApp, a mobile application to support PwS. We contribute insights into the challenges and barriers that PwS experience day-to-day and reflect on the complexities of designing with this diverse group. Finally, we present a set of design recommendations for the development of tools to support PwS in their everyday interactions, and provide an example of how these might be envisioned through the StammerApp prototype.

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McNaney R, Bull C, Mackie L, Dahman F, Stringer H, Richardson D et al. Stammerapp: designing a mobile application to support self-reflection and goal setting for people who stammer. In Cox A, Perry M, editors, Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. New York NY USA: Association for Computing Machinery (ACM). 2018. 267 doi: 10.1145/3173574.3173841

Stammerapp: designing a mobile application to support self-reflection and goal setting for people who stammer

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