Stakeholders, reward expectations and firms' use of the ISO14001 management standard

Dayna Frith Simpson, Robert Sroufe

Research output: Contribution to journalArticleResearchpeer-review

32 Citations (Scopus)


An ongoing challenge for managers is to define and benefit from their firm s environmental management practices. Firms that seek stakeholder recognition of their practices, or face stakeholder pressure for evidence of improvement, increasingly use management standards such as ISO14001. Such standards, however, may encourage firms to use more reportable rather than embedded environmental management practices. Why some firms use environmental management standards to improve practices relative to firms that use them to deflect attention, is an important research question. As paper proposes, stakeholder pressure on firms for improved practices can interact with firms expectations of related rewards to influence environmental management outcomes. The paper aims to discuss these issues. The intention was to identify significant differences in stakeholder focus and each firm?s environmental management practices, between ISO14001 certified and non-certified firms. The paper explored the propositions with a sample of US manufacturers. The paper used a PLS modeling approach. The paper identified links between firms with a greater regulative stakeholder focus, to greater use of reportable practices (pollution reduction). Firms with a greater normative stakeholder focus were linked to greater use of embedded practices (policies and pollution prevention).
Original languageEnglish
Pages (from-to)830 - 852
Number of pages23
JournalInternational Journal of Operations and Production Management
Issue number7
Publication statusPublished - 2014

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