Speech diversity and speech interfaces: Considering an inclusive future through stammering

Leigh Clark; Benjamin R. Cowan; Abi Roper; Stephen Lindsay; Owen Sheers

doi:10.1145/3405755.3406139

Speech diversity and speech interfaces: Considering an inclusive future through stammering

Leigh Clark
, Benjamin R. Cowan
, Abi Roper
, Stephen Lindsay
, Owen Sheers

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research

28 Citations (Scopus)

Abstract

The number of speech interfaces and services made available through them continue to grow. This has opened up interactions to people who rely on speech as a critical modality for interacting with systems. However, people with diverse speech patterns such as those who stammer are at risk of being negatively affected or excluded from speech interface interaction. In this paper, we consider what an inclusive speech interface future may look like for people who stammer. In doing so, we identify three key challenges: (1) developing effective speech recognition, (2) understanding the user experiences of people who stammer and (3) supporting speech interfaces designers through appropriate heuristics. We believe the interdisciplinary and cross-community strengths of venues like CUI are well positioned to address these challenges going forward.

Original language	English
Title of host publication	Proceedings of the 2nd Conference on Conversational User Interfaces (CUI 2020)
Editors	Leigh Clark, Martin Porcheron
Place of Publication	New York NY USA
Publisher	Association for Computing Machinery (ACM)
Number of pages	3
ISBN (Electronic)	9781450375443
DOIs	https://doi.org/10.1145/3405755.3406139
Publication status	Published - 2020
Externally published	Yes
Event	Conference on Conversational User Interfaces 2020 - Bilbao, Spain Duration: 22 Jul 2020 → 24 Jul 2020 Conference number: 2nd https://dl.acm.org/doi/proceedings/10.1145/3405755 (Proceedings) https://cui.acm.org/2020/index.html (Website)

Conference

Conference	Conference on Conversational User Interfaces 2020
Abbreviated title	CUI 2020
Country/Territory	Spain
City	Bilbao
Period	22/07/20 → 24/07/20
Internet address	https://dl.acm.org/doi/proceedings/10.1145/3405755 (Proceedings) https://cui.acm.org/2020/index.html (Website)

Keywords

accessibility
inclusivity
speech diversity
speech interface
Stammer
stutter

Access to Document

10.1145/3405755.3406139

Cite this

Clark, L., Cowan, B. R., Roper, A., Lindsay, S., & Sheers, O. (2020). Speech diversity and speech interfaces: Considering an inclusive future through stammering. In L. Clark, & M. Porcheron (Eds.), Proceedings of the 2nd Conference on Conversational User Interfaces (CUI 2020) Article 3406139 Association for Computing Machinery (ACM). https://doi.org/10.1145/3405755.3406139

@inproceedings{eb8133e84fb744ffa15b0dcd9acd9b11,

title = "Speech diversity and speech interfaces: Considering an inclusive future through stammering",

abstract = "The number of speech interfaces and services made available through them continue to grow. This has opened up interactions to people who rely on speech as a critical modality for interacting with systems. However, people with diverse speech patterns such as those who stammer are at risk of being negatively affected or excluded from speech interface interaction. In this paper, we consider what an inclusive speech interface future may look like for people who stammer. In doing so, we identify three key challenges: (1) developing effective speech recognition, (2) understanding the user experiences of people who stammer and (3) supporting speech interfaces designers through appropriate heuristics. We believe the interdisciplinary and cross-community strengths of venues like CUI are well positioned to address these challenges going forward.",

keywords = "accessibility, inclusivity, speech diversity, speech interface, Stammer, stutter",

author = "Leigh Clark and Cowan, \{Benjamin R.\} and Abi Roper and Stephen Lindsay and Owen Sheers",

note = "Publisher Copyright: {\textcopyright} 2020 ACM.; Conference on Conversational User Interfaces 2020, CUI 2020 ; Conference date: 22-07-2020 Through 24-07-2020",

year = "2020",

doi = "10.1145/3405755.3406139",

language = "English",

editor = "Leigh Clark and Martin Porcheron",

booktitle = "Proceedings of the 2nd Conference on Conversational User Interfaces (CUI 2020)",

publisher = "Association for Computing Machinery (ACM)",

address = "United States of America",

url = "https://dl.acm.org/doi/proceedings/10.1145/3405755, https://cui.acm.org/2020/index.html",

}

Clark, L, Cowan, BR, Roper, A, Lindsay, S & Sheers, O 2020, Speech diversity and speech interfaces: Considering an inclusive future through stammering. in L Clark & M Porcheron (eds), Proceedings of the 2nd Conference on Conversational User Interfaces (CUI 2020)., 3406139, Association for Computing Machinery (ACM), New York NY USA, Conference on Conversational User Interfaces 2020, Bilbao, Spain, 22/07/20. https://doi.org/10.1145/3405755.3406139

Speech diversity and speech interfaces: Considering an inclusive future through stammering. / Clark, Leigh; Cowan, Benjamin R.; Roper, Abi et al.
Proceedings of the 2nd Conference on Conversational User Interfaces (CUI 2020). ed. / Leigh Clark; Martin Porcheron. New York NY USA: Association for Computing Machinery (ACM), 2020. 3406139.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research

TY - GEN

T1 - Speech diversity and speech interfaces

T2 - Conference on Conversational User Interfaces 2020

AU - Clark, Leigh

AU - Cowan, Benjamin R.

AU - Roper, Abi

AU - Lindsay, Stephen

AU - Sheers, Owen

N1 - Conference code: 2nd

PY - 2020

Y1 - 2020

N2 - The number of speech interfaces and services made available through them continue to grow. This has opened up interactions to people who rely on speech as a critical modality for interacting with systems. However, people with diverse speech patterns such as those who stammer are at risk of being negatively affected or excluded from speech interface interaction. In this paper, we consider what an inclusive speech interface future may look like for people who stammer. In doing so, we identify three key challenges: (1) developing effective speech recognition, (2) understanding the user experiences of people who stammer and (3) supporting speech interfaces designers through appropriate heuristics. We believe the interdisciplinary and cross-community strengths of venues like CUI are well positioned to address these challenges going forward.

AB - The number of speech interfaces and services made available through them continue to grow. This has opened up interactions to people who rely on speech as a critical modality for interacting with systems. However, people with diverse speech patterns such as those who stammer are at risk of being negatively affected or excluded from speech interface interaction. In this paper, we consider what an inclusive speech interface future may look like for people who stammer. In doing so, we identify three key challenges: (1) developing effective speech recognition, (2) understanding the user experiences of people who stammer and (3) supporting speech interfaces designers through appropriate heuristics. We believe the interdisciplinary and cross-community strengths of venues like CUI are well positioned to address these challenges going forward.

KW - accessibility

KW - inclusivity

KW - speech diversity

KW - speech interface

KW - Stammer

KW - stutter

UR - https://www.scopus.com/pages/publications/85090168955

U2 - 10.1145/3405755.3406139

DO - 10.1145/3405755.3406139

M3 - Conference Paper

AN - SCOPUS:85090168955

BT - Proceedings of the 2nd Conference on Conversational User Interfaces (CUI 2020)

A2 - Clark, Leigh

A2 - Porcheron, Martin

PB - Association for Computing Machinery (ACM)

CY - New York NY USA

Y2 - 22 July 2020 through 24 July 2020

ER -

Speech diversity and speech interfaces: Considering an inclusive future through stammering

Abstract

Conference

Keywords

Access to Document

Other files and links

Cite this