Society-oriented applications development: investigating users' values from Bangladeshi agriculture mobile applications

Rifat Ara Shams; Waqar Hussain; Gillian Oliver; Arif Nurwidyantoro; Harsha Perera; Jon Whittle

doi:10.1145/3377815.3381382

Society-oriented applications development: investigating users' values from Bangladeshi agriculture mobile applications

Rifat Ara Shams, Waqar Hussain, Gillian Oliver, Arif Nurwidyantoro, Harsha Perera, Jon Whittle

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

14 Citations (Scopus)

Abstract

Limited consideration of users' values in mobile applications (apps) can lead to user disappointments and negative socio-economic consequences. Therefore, it is important to consider values in app development to avoid such adverse effects and to secure the optimum use of apps. With this aim, we conducted a case study to identify the users' desired values that are either reflected or missing in the existing Bangladeshi agriculture mobile apps. We manually analyzed 1522 reviews from 29 existing Bangladeshi agriculture apps in Google Play by following a widely used human values theory, Schwartz's theory of basic human values. Our results show that users of the selected apps have twenty one (21) desired individual values where eleven (11) values are reflected in the apps and ten (10) values are missing. This research provides a basis for the developers to design apps that consider users' values. It also provides a direction on which values they should address while developing apps. Moreover, repeating this research in different domains or societies would result in society-oriented apps that are more sensitive to users' values.

Original language	English
Title of host publication	Proceedings - 2020 ACM/IEEE 42nd International Conference on Software Engineering
Subtitle of host publication	Software Engineering in Society - ICSE-SEIS 2020
Editors	Gregg Rothermel, Doo-Hwan Bae
Place of Publication	New York NY USA
Publisher	IEEE, Institute of Electrical and Electronics Engineers
Pages	53-62
Number of pages	10
ISBN (Electronic)	9781450371254
ISBN (Print)	9781728165264
DOIs	https://doi.org/10.1145/3377815.3381382
Publication status	Published - 2020
Event	International Conference on Software Engineering 2020: Software Engineering in Society Track - Online, Seoul, Korea, South Duration: 27 Jun 2020 → 19 Jul 2020 Conference number: 42nd https://ieeexplore.ieee.org/xpl/conhome/9276392/proceeding (Proceedings)

Conference

Conference	International Conference on Software Engineering 2020
Abbreviated title	ICSE-SEIS 2020
Country/Territory	Korea, South
City	Seoul
Period	27/06/20 → 19/07/20
Internet address	https://ieeexplore.ieee.org/xpl/conhome/9276392/proceeding (Proceedings)

Keywords

Human Values
Mobile Apps
Review Analysis
Society-Oriented Applications Development

Access to Document

10.1145/3377815.3381382

Cite this

Shams, R. A., Hussain, W., Oliver, G., Nurwidyantoro, A., Perera, H., & Whittle, J. (2020). Society-oriented applications development: investigating users' values from Bangladeshi agriculture mobile applications. In G. Rothermel, & D.-H. Bae (Eds.), Proceedings - 2020 ACM/IEEE 42nd International Conference on Software Engineering: Software Engineering in Society - ICSE-SEIS 2020 (pp. 53-62). IEEE, Institute of Electrical and Electronics Engineers. https://doi.org/10.1145/3377815.3381382

Shams, Rifat Ara ; Hussain, Waqar ; Oliver, Gillian et al. / Society-oriented applications development : investigating users' values from Bangladeshi agriculture mobile applications. Proceedings - 2020 ACM/IEEE 42nd International Conference on Software Engineering: Software Engineering in Society - ICSE-SEIS 2020. editor / Gregg Rothermel ; Doo-Hwan Bae. New York NY USA : IEEE, Institute of Electrical and Electronics Engineers, 2020. pp. 53-62

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abstract = "Limited consideration of users' values in mobile applications (apps) can lead to user disappointments and negative socio-economic consequences. Therefore, it is important to consider values in app development to avoid such adverse effects and to secure the optimum use of apps. With this aim, we conducted a case study to identify the users' desired values that are either reflected or missing in the existing Bangladeshi agriculture mobile apps. We manually analyzed 1522 reviews from 29 existing Bangladeshi agriculture apps in Google Play by following a widely used human values theory, Schwartz's theory of basic human values. Our results show that users of the selected apps have twenty one (21) desired individual values where eleven (11) values are reflected in the apps and ten (10) values are missing. This research provides a basis for the developers to design apps that consider users' values. It also provides a direction on which values they should address while developing apps. Moreover, repeating this research in different domains or societies would result in society-oriented apps that are more sensitive to users' values.",

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Shams, RA, Hussain, W, Oliver, G, Nurwidyantoro, A, Perera, H & Whittle, J 2020, Society-oriented applications development: investigating users' values from Bangladeshi agriculture mobile applications. in G Rothermel & D-H Bae (eds), Proceedings - 2020 ACM/IEEE 42nd International Conference on Software Engineering: Software Engineering in Society - ICSE-SEIS 2020. IEEE, Institute of Electrical and Electronics Engineers, New York NY USA, pp. 53-62, International Conference on Software Engineering 2020, Seoul, Korea, South, 27/06/20. https://doi.org/10.1145/3377815.3381382

Society-oriented applications development: investigating users' values from Bangladeshi agriculture mobile applications. / Shams, Rifat Ara; Hussain, Waqar; Oliver, Gillian et al.
Proceedings - 2020 ACM/IEEE 42nd International Conference on Software Engineering: Software Engineering in Society - ICSE-SEIS 2020. ed. / Gregg Rothermel; Doo-Hwan Bae. New York NY USA: IEEE, Institute of Electrical and Electronics Engineers, 2020. p. 53-62.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

TY - GEN

T1 - Society-oriented applications development

T2 - International Conference on Software Engineering 2020

AU - Shams, Rifat Ara

AU - Hussain, Waqar

AU - Oliver, Gillian

AU - Nurwidyantoro, Arif

AU - Perera, Harsha

AU - Whittle, Jon

N1 - Conference code: 42nd

PY - 2020

Y1 - 2020

N2 - Limited consideration of users' values in mobile applications (apps) can lead to user disappointments and negative socio-economic consequences. Therefore, it is important to consider values in app development to avoid such adverse effects and to secure the optimum use of apps. With this aim, we conducted a case study to identify the users' desired values that are either reflected or missing in the existing Bangladeshi agriculture mobile apps. We manually analyzed 1522 reviews from 29 existing Bangladeshi agriculture apps in Google Play by following a widely used human values theory, Schwartz's theory of basic human values. Our results show that users of the selected apps have twenty one (21) desired individual values where eleven (11) values are reflected in the apps and ten (10) values are missing. This research provides a basis for the developers to design apps that consider users' values. It also provides a direction on which values they should address while developing apps. Moreover, repeating this research in different domains or societies would result in society-oriented apps that are more sensitive to users' values.

AB - Limited consideration of users' values in mobile applications (apps) can lead to user disappointments and negative socio-economic consequences. Therefore, it is important to consider values in app development to avoid such adverse effects and to secure the optimum use of apps. With this aim, we conducted a case study to identify the users' desired values that are either reflected or missing in the existing Bangladeshi agriculture mobile apps. We manually analyzed 1522 reviews from 29 existing Bangladeshi agriculture apps in Google Play by following a widely used human values theory, Schwartz's theory of basic human values. Our results show that users of the selected apps have twenty one (21) desired individual values where eleven (11) values are reflected in the apps and ten (10) values are missing. This research provides a basis for the developers to design apps that consider users' values. It also provides a direction on which values they should address while developing apps. Moreover, repeating this research in different domains or societies would result in society-oriented apps that are more sensitive to users' values.

KW - Human Values

KW - Mobile Apps

KW - Review Analysis

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PB - IEEE, Institute of Electrical and Electronics Engineers

CY - New York NY USA

Y2 - 27 June 2020 through 19 July 2020

ER -

Shams RA, Hussain W, Oliver G, Nurwidyantoro A, Perera H, Whittle J. Society-oriented applications development: investigating users' values from Bangladeshi agriculture mobile applications. In Rothermel G, Bae DH, editors, Proceedings - 2020 ACM/IEEE 42nd International Conference on Software Engineering: Software Engineering in Society - ICSE-SEIS 2020. New York NY USA: IEEE, Institute of Electrical and Electronics Engineers. 2020. p. 53-62 doi: 10.1145/3377815.3381382

Society-oriented applications development: investigating users' values from Bangladeshi agriculture mobile applications

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Keywords

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