Social media in libraries and archives: Applied with caution

Chern Li Liew, Shannon Wellington, Gillian Oliver, Reid Perkins

Research output: Contribution to journalArticleResearchpeer-review

Abstract

Participatory social media has the potential to transform the services provided by cultural heritage institutions and the relationships between these institutions and their user communities. However, a global survey of social media usage by libraries and archives demonstrated that although there has been an enthusiastic uptake of social media tools there is little evidence of the current use being transformative. The purpose of this article is to present the survey findings in the context of the claims made in the literature for the transformative nature of technology in general and social media in particular.

Translated title of the contributionSocial media in libraries and archives: Applied with caution
Original languageFrench
Pages (from-to)377-396
Number of pages20
JournalCanadian Journal of Information and Library Science
Volume39
Issue number3-4
Publication statusPublished - 1 Sep 2015
Externally publishedYes

Keywords

  • Archives 2.0
  • Cultural heritage
  • Library 2.0
  • Participatory social media
  • Social Web

Cite this

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abstract = "Participatory social media has the potential to transform the services provided by cultural heritage institutions and the relationships between these institutions and their user communities. However, a global survey of social media usage by libraries and archives demonstrated that although there has been an enthusiastic uptake of social media tools there is little evidence of the current use being transformative. The purpose of this article is to present the survey findings in the context of the claims made in the literature for the transformative nature of technology in general and social media in particular.",
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Les médias sociaux dans les bibliothèques et les archives : Appliqués avec prudence. / Liew, Chern Li; Wellington, Shannon; Oliver, Gillian; Perkins, Reid.

In: Canadian Journal of Information and Library Science, Vol. 39, No. 3-4, 01.09.2015, p. 377-396.

Research output: Contribution to journalArticleResearchpeer-review

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