So who is impacted anyway - a preliminary study of indirect stakeholder identification in practice

Ingo Muller; Waqar Hussain; John Grundy

doi:10.1145/3528579.3529168

So who is impacted anyway - a preliminary study of indirect stakeholder identification in practice

Ingo Muller, Waqar Hussain, John Grundy

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

Abstract

Due to the proliferation of disruptive technologies such as AI into almost every aspect of modern society, software systems increasingly affect the lives of people who do not directly use these systems -with potentially serious and harmful consequences. However, current software development practices do not yet account for this trend sufficiently well and frequently overlook indirect stakeholders. This paper presents the results of a preliminary interview-based study of software professionals aimed at understanding the state-of-practice of indirect stakeholder identification in the software industry. Our initial findings confirm that indirect stakeholders are often overlooked due to customer expectations, project constraints, the prevailing technology-centric software engineering culture and a lack of practical methods and tools. Based on these findings, we outline a roadmap for the investigation of methods and tools for the effective and efficient identification of indirect stakeholders.

Original language	English
Title of host publication	Proceedings - 15th International Conference on Cooperative and Human Aspects of Software Engineering, CHASE 2022
Editors	Gema Rodríguez-Pérez
Place of Publication	Piscataway NJ USA
Publisher	IEEE, Institute of Electrical and Electronics Engineers
Pages	36-40
Number of pages	5
ISBN (Electronic)	9781450393423
DOIs	https://doi.org/10.1145/3528579.3529168
Publication status	Published - 2022
Event	International Workshop on Cooperative and Human Aspects of Software Engineering 2022 - Pittsburgh, United States of America Duration: 18 May 2022 → 19 May 2022 Conference number: 15th https://dl.acm.org/doi/proceedings/10.1145/3528579 (Proceedings) https://conf.researchr.org/home/chase-2022 (Website)

Conference

Conference	International Workshop on Cooperative and Human Aspects of Software Engineering 2022
Abbreviated title	CHASE 2022
Country/Territory	United States of America
City	Pittsburgh
Period	18/05/22 → 19/05/22
Internet address	https://dl.acm.org/doi/proceedings/10.1145/3528579 (Proceedings) https://conf.researchr.org/home/chase-2022 (Website)

Keywords

Indirect stakeholder
interview-based study
stakeholder identification

Access to Document

10.1145/3528579.3529168

Cite this

Muller, I., Hussain, W., & Grundy, J. (2022). So who is impacted anyway - a preliminary study of indirect stakeholder identification in practice. In G. Rodríguez-Pérez (Ed.), Proceedings - 15th International Conference on Cooperative and Human Aspects of Software Engineering, CHASE 2022 (pp. 36-40). IEEE, Institute of Electrical and Electronics Engineers. https://doi.org/10.1145/3528579.3529168

Muller, Ingo ; Hussain, Waqar ; Grundy, John. / So who is impacted anyway - a preliminary study of indirect stakeholder identification in practice. Proceedings - 15th International Conference on Cooperative and Human Aspects of Software Engineering, CHASE 2022. editor / Gema Rodríguez-Pérez. Piscataway NJ USA : IEEE, Institute of Electrical and Electronics Engineers, 2022. pp. 36-40

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abstract = "Due to the proliferation of disruptive technologies such as AI into almost every aspect of modern society, software systems increasingly affect the lives of people who do not directly use these systems -with potentially serious and harmful consequences. However, current software development practices do not yet account for this trend sufficiently well and frequently overlook indirect stakeholders. This paper presents the results of a preliminary interview-based study of software professionals aimed at understanding the state-of-practice of indirect stakeholder identification in the software industry. Our initial findings confirm that indirect stakeholders are often overlooked due to customer expectations, project constraints, the prevailing technology-centric software engineering culture and a lack of practical methods and tools. Based on these findings, we outline a roadmap for the investigation of methods and tools for the effective and efficient identification of indirect stakeholders. ",

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note = "Funding Information: This work is supported by ARC Laureate Fellowship FL190100035. Publisher Copyright: {\textcopyright} 2022 ACM.; International Workshop on Cooperative and Human Aspects of Software Engineering 2022, CHASE 2022 ; Conference date: 18-05-2022 Through 19-05-2022",

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doi = "10.1145/3528579.3529168",

language = "English",

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booktitle = "Proceedings - 15th International Conference on Cooperative and Human Aspects of Software Engineering, CHASE 2022",

publisher = "IEEE, Institute of Electrical and Electronics Engineers",

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Muller, I, Hussain, W & Grundy, J 2022, So who is impacted anyway - a preliminary study of indirect stakeholder identification in practice. in G Rodríguez-Pérez (ed.), Proceedings - 15th International Conference on Cooperative and Human Aspects of Software Engineering, CHASE 2022. IEEE, Institute of Electrical and Electronics Engineers, Piscataway NJ USA, pp. 36-40, International Workshop on Cooperative and Human Aspects of Software Engineering 2022, Pittsburgh, Pennsylvania, United States of America, 18/05/22. https://doi.org/10.1145/3528579.3529168

So who is impacted anyway - a preliminary study of indirect stakeholder identification in practice. / Muller, Ingo; Hussain, Waqar; Grundy, John.

Proceedings - 15th International Conference on Cooperative and Human Aspects of Software Engineering, CHASE 2022. ed. / Gema Rodríguez-Pérez. Piscataway NJ USA : IEEE, Institute of Electrical and Electronics Engineers, 2022. p. 36-40.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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AB - Due to the proliferation of disruptive technologies such as AI into almost every aspect of modern society, software systems increasingly affect the lives of people who do not directly use these systems -with potentially serious and harmful consequences. However, current software development practices do not yet account for this trend sufficiently well and frequently overlook indirect stakeholders. This paper presents the results of a preliminary interview-based study of software professionals aimed at understanding the state-of-practice of indirect stakeholder identification in the software industry. Our initial findings confirm that indirect stakeholders are often overlooked due to customer expectations, project constraints, the prevailing technology-centric software engineering culture and a lack of practical methods and tools. Based on these findings, we outline a roadmap for the investigation of methods and tools for the effective and efficient identification of indirect stakeholders.

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Muller I, Hussain W, Grundy J. So who is impacted anyway - a preliminary study of indirect stakeholder identification in practice. In Rodríguez-Pérez G, editor, Proceedings - 15th International Conference on Cooperative and Human Aspects of Software Engineering, CHASE 2022. Piscataway NJ USA: IEEE, Institute of Electrical and Electronics Engineers. 2022. p. 36-40 https://doi.org/10.1145/3528579.3529168

So who is impacted anyway - a preliminary study of indirect stakeholder identification in practice

Abstract

Conference

Keywords

Access to Document

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HCMDSE: Human-centric Model-driven Software Engineering

Cite this

So who is impacted anyway - a preliminary study of indirect stakeholder identification in practice

Abstract

Conference

Keywords

Access to Document

Other files and links

Projects

HCMDSE: Human-centric Model-driven Software Engineering

Cite this