'Smart Support' report: a case study of apprenticeship and traineeship support

Research output: Book/ReportCommissioned ReportResearch


The 'Smart Support' Report presents a case study of an innovative apprenticeship and traineeship support program offered by a not-for-profit Victorian Group Training company. The case finds that the program represents an important and strategic re-thinking of the traditional role of field officers in supporting apprentices. This shift is important in light of the increasing demands being placed upon vocational education and training (VET) professionals. The evaluation of the program reports that optimising apprenticeship and traineeship completions entails ore than simply monitoring and adding a bit of mentoring here or there. There are important and specialist skills required.  
Original languageEnglish
Place of PublicationCarlton Vic Australia
PublisherGroup Training Association of Victoria
Commissioning body Group Training Association of Victoria Inc.
Number of pages37
Publication statusPublished - May 2014
Externally publishedYes


  • apprenticeship
  • traineeships
  • completions

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