Abstract
Purpose: The purpose of this paper is to show that the digital world has introduced new challenges to recordkeeping professionals. Design/methodology/approach: The initial response has been to transfer traditional recordkeeping systems to automated solutions. Increasingly these are being challenged for fit in dynamic organizational environments. Web services as a building-block for next generation software applications are growing in acceptance both in governments and innovative product offerings. Findings: The paper outlines the concepts of web services architectures and begins an exploration of the uses that recordkeeping professionals may define for such a potentially radical change to the way recordkeeping functionality is delivered. Originality/value: The paper challenges recordkeeping professionals to ensure that they are very firmly grounded in best professional practice in recordkeeping to grasp such a technology opportunity.
Original language | English |
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Pages (from-to) | 124-137 |
Number of pages | 14 |
Journal | Records Management Journal |
Volume | 20 |
Issue number | 1 |
DOIs | |
Publication status | Published - 30 Mar 2010 |
Externally published | Yes |
Keywords
- Change management
- Records management
- Service systems