Service-oriented architectures and recordkeeping

Research output: Contribution to journalArticleResearchpeer-review

3 Citations (Scopus)


Purpose: The purpose of this paper is to show that the digital world has introduced new challenges to recordkeeping professionals. Design/methodology/approach: The initial response has been to transfer traditional recordkeeping systems to automated solutions. Increasingly these are being challenged for fit in dynamic organizational environments. Web services as a building-block for next generation software applications are growing in acceptance both in governments and innovative product offerings. Findings: The paper outlines the concepts of web services architectures and begins an exploration of the uses that recordkeeping professionals may define for such a potentially radical change to the way recordkeeping functionality is delivered. Originality/value: The paper challenges recordkeeping professionals to ensure that they are very firmly grounded in best professional practice in recordkeeping to grasp such a technology opportunity.

Original languageEnglish
Pages (from-to)124-137
Number of pages14
JournalRecords Management Journal
Issue number1
Publication statusPublished - 30 Mar 2010
Externally publishedYes


  • Change management
  • Records management
  • Service systems

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