Service level agreements: an essential aspect of outsourcing

Nicholas Boisleaux Beaumont

Research output: Contribution to journalArticleResearchpeer-review

19 Citations (Scopus)
Original languageEnglish
Pages (from-to)381 - 395
Number of pages15
JournalService Industries Journal
Volume26
Issue number4
DOIs
Publication statusPublished - 2006

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