Service delivery contracts: Quality for customers, clients and citizens

Linda McGuire

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Original languageEnglish
Title of host publicationThe New Contractualism
Place of PublicationSouth Melbourne Vic Australia
PublisherMacmillan Publishers
Pages103 - 118
Number of pages16
ISBN (Print)0 7329 4442 2
Publication statusPublished - 1997

Cite this