Serendipity: Integrated Environment Support for Process Modelling, Enactment and Work Coordination

John C. Grundy, John G. Hosking

Research output: Contribution to journalArticleResearchpeer-review

42 Citations (Scopus)

Abstract

Large cooperative work systems require work coordination, context awareness and process modelling and enactment mechanisms to be effective. Support for process modelling and work coordination in such systems also needs to support informal aspects of work which are difficult to codify. Computer-Supported Cooperative Work (CSCW) facilities, such as inter-person communication and collaborative editing, also need to be well-integrated into both process-modelling tools and tools used to perform work. Serendipity is an environment which provides high-level, visual process modelling and event-handling languages, and diverse CSCW capabilities, and which can be integrated with a range of tools to coordinate cooperative work. This paper describes Serendipity's visual languages, support environment, architecture, and implementation, together with experience using the environment and integrating it with other environments.

Original languageEnglish
Pages (from-to)27-60
Number of pages34
JournalAutomated Software Engineering
Volume5
Issue number1
DOIs
Publication statusPublished - 1 Jan 1998
Externally publishedYes

Keywords

  • Environment integration
  • Process enactment
  • Process modelling
  • Process-centered environments
  • Work coordination

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