Scaffolding the "first client" experience for psychology trainee competency development through a vocational assessment service

Research output: Contribution to conferencePosterpeer-review


The Krongold Outreach Program Career Assessment Service (KOP-CAS) provides a low cost career counselling service. The program allows clients to explore potential careers and study pathways that match their interests, values, and personality using psychometrically valid assessment tools based on theories of vocational choices (Holland, 1996), theory of work adjustment (Dawis et al., 1968), and personality trait theory (Soto & John, 2016). Through this program, graduate psychology students are supported by supervising staff in their "first client experience" in what is typically a less risky area of psychological practice. The program enables students to move beyond in class simulated experience and develop competence in providing assessment and feedback in the role of a psychologist with real clients. To assess service quality, KOP-CAS was evaluated by clients immediately following service provision, with feedback indicating the service was clear (95%), useful (98%), and 90% indicated they would recommend the career assessment service to a friend (N=172). To evaluate competency development psychology student confidence was measured pre- and post program involvement, with initial data indicating a significant improvement in confidence (N=16) when providing career assessment feedback to clients. The KOP-CAS presents as a sustainable model for integrating teaching, research, and clinical experience in graduate psychology programs.
Original languageEnglish
Number of pages1
Publication statusPublished - Jun 2018
EventInternational Congress of Applied Psychology (ICAP) 2018 - Palais des congres de Montreal, Montreal, Canada
Duration: 26 Jun 201830 Jun 2018
Conference number: 29th


ConferenceInternational Congress of Applied Psychology (ICAP) 2018
Abbreviated titleICAP 2018
Internet address

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