Abstract
Remote service delivery by domestic and family violence (DFV) practitioners has become more widespread since the COVID-19 pandemic. The rapid uptake in remote service delivery models (e.g. via phone, email, video calls and messaging) has improved accessibility and efficiency for some clients and services. However, working from home while supporting clients affected by trauma has some downsides for practitioners’ mental health and wellbeing. This article outlines the effects of working remotely on practitioner wellbeing and provides insights for what can work for practitioners to safeguard their wellbeing.
Original language | English |
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Place of Publication | Australia |
Publisher | Commonwealth Government of Australia |
Publication status | Published - Apr 2023 |
Keywords
- COVID - 19
- worker well-being
- remote service delivery
- Family Violence