Safeguarding worker wellbeing for remote delivery of domestic and family violence support

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Abstract

Remote service delivery by domestic and family violence (DFV) practitioners has become more widespread since the COVID-19 pandemic. The rapid uptake in remote service delivery models (e.g. via phone, email, video calls and messaging) has improved accessibility and efficiency for some clients and services. However, working from home while supporting clients affected by trauma has some downsides for practitioners’ mental health and wellbeing. This article outlines the effects of working remotely on practitioner wellbeing and provides insights for what can work for practitioners to safeguard their wellbeing.
Original languageEnglish
Place of PublicationAustralia
PublisherCommonwealth Government of Australia
Publication statusPublished - Apr 2023

Keywords

  • COVID - 19
  • worker well-being
  • remote service delivery
  • Family Violence

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