Rethinking notions of 'giving voice' in design

Cara Wilson, Roisin McNaney, Abi Roper, Tara Capel, Laura Scheepmaker, Margot Brereton, Stephanie Wilson, David Philip Green, Jayne Wallace

Research output: Chapter in Book/Report/Conference proceedingConference PaperOtherpeer-review

6 Citations (Scopus)


The notion of 'giving voice' to under-represented groups in design is fraught with issues of power and interpretation. This workshop will address socio-methodological issues at play across design contexts, and build a community comprised of those who seek to support the expression and inclusion of diverse needs, abilities, and experiences in design. Research often involves participants who communicate in ways which are in line with assumed social norms and practices (e.g. those who communicate verbally), while those who communicate differently can be under-represented in design research. We highlight a need to broaden the inclusion and support of communities who have different communication needs, including; people with functional communication impairments, neurodiverse people, people who experience adverse life situations or trauma, people who are discriminated against or under-represented, and many, many other individuals and communities. We aim to unpick - and develop pragmatic solutions to - several challenges around working with diverse communities in research and practice, producing functional guidelines for design research in this area and problematising current methods and terminology.

Original languageEnglish
Title of host publicationCHI'20 - Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems
EditorsJoanna McGrenere, Andy Cockburn
Place of PublicationNew York NY USA
PublisherAssociation for Computing Machinery (ACM)
Number of pages8
ISBN (Electronic)9781450368193
Publication statusPublished - 2020
Externally publishedYes
EventInternational Conference on Human Factors in Computing Systems 2020 - Honolulu , United States of America
Duration: 25 Apr 202030 Apr 2020
Conference number: 38th (Website) (Proceedings)


ConferenceInternational Conference on Human Factors in Computing Systems 2020
Abbreviated titleCHI 2020
Country/TerritoryUnited States of America
Internet address


  • Agency
  • Communication
  • Design
  • Diversity
  • Giving voice
  • Inclusion
  • Participation

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