Rethinking clinical decision support alerts from behavioural economics perspectives

Sarang Hashemi, Caddie Gao, Frada Burstein

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review


Clinical decision support (CDS) alerts can enhance clinicians’ decision-making, yet they are frequently ignored or overridden – highlighting challenges in designing alerts. Nevertheless, current design guidelines for CDS alerts often fail to consider the intricacies in human decision-making, limiting their ability to inform alert designs. This study aims to address this limitation by adopting behavioural economics (BE), a dominant behavioural decision theory, to explain how humans make decisions and why they fail or succeed in their decision-making. Specifically, it utilises the MINDSPACE framework, underpinned by BE, to help design CDS alerts with considerations of human decision-making behaviour. This research-in-progress paper reports the conceptual stage of the study and proposes preliminary design guidelines for CDS alerts informed by this framework. The paper contributes to the body of knowledge in designing CDS alerts and provides the basis for the study’s exploratory stage of such alerts from various stakeholders’ perspectives.
Original languageEnglish
Title of host publicationPACIS 2022 PROCEEDINGS
EditorsChristy Cheung, Dongming Xu
Place of PublicationAtlanta Georgia USA
PublisherAssociation for Information Systems
Number of pages8
ISBN (Electronic)9781958200018
Publication statusPublished - 2022
EventPacific Asia Conference on Information Systems 2022 - Online, Sydney, Australia
Duration: 5 Jul 20229 Jul 2022 (Proceedings) (Website)


ConferencePacific Asia Conference on Information Systems 2022
Abbreviated titlePACIS 2022
Internet address


  • Clinical decision support
  • alerts
  • behavioural economics

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