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Abstract
In November 2021, clients attending the Melbourne Sexual Health Centre were invited to participate in the Annual Client Satisfaction Survey by receiving an SMS link at 5:15 pm on the day they attended the clinic. We analysed the response time data and found that most (60%; 168/278) individuals responded to the survey during the time period 5:00-5:59 pm, which was around the time when they received the SMS. We concluded that individuals responded quickly to the survey via an SMS link.
| Original language | English |
|---|---|
| Pages (from-to) | 145-147 |
| Number of pages | 3 |
| Journal | Sexual Health |
| Volume | 19 |
| Issue number | 2 |
| DOIs | |
| Publication status | Published - 2022 |
Keywords
- Australia
- health service
- online
- participation rate
- questionnaire
- research
- response
- sexual health
- short message service
- text
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Leaving no one behind: community-driven approaches to eliminate HIV in Australia
1/01/21 → 31/12/25
Project: Research