Requirements Elicitation in the Age of AI: A Tool’s Multi-system Journey

Khlood Ahmad; Chetan Arora; Mohamed Abdelrazek; John Grundy; Rajesh Vasa

doi:10.1007/978-3-031-64182-4_4

Requirements Elicitation in the Age of AI: A Tool’s Multi-system Journey

Khlood Ahmad, Chetan Arora, Mohamed Abdelrazek, John Grundy, Rajesh Vasa

Department of Software Systems & Cybersecurity

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research

Abstract

Traditional Requirements Engineering (RE) practices have introduced new tools to elicit and model requirements. Applying these tools to building AI software solutions has raised new issues and challenges. Also, most AI-based software solutions ignore human-centred values and focus on technical aspects. Existing tools and RE methods must extend to consider building more human-centred AI solutions. Recognizing this, we present a novel tool to support requirements elicitation and modelling for human-centred AI software. This paper details the tool’s multi-system journey as it was applied across three diverse real-world projects: a mHealth app, a Virtual Reality 360 video enhancer, and a supermarket compliance app. The first two projects were in the later stages of software development, and the third was conducted during the early stages of building the software solution. The tool was used to elicit and model requirements for the three case studies in collaboration with eight experts. The tool helped to understand what requirements must be captured at the initial stages vs later stages in RE for AI (RE4AI).

Original language	English
Title of host publication	Evaluation of Novel Approaches to Software Engineering - 18th International Conference, ENASE 2023 Prague, Czech Republic, April 24–25, 2023 Revised Selected Papers
Editors	Hermann Kaindl, Mike Mannion, Leszek A. Maciaszek
Place of Publication	Cham Switzerland
Publisher	Springer
Pages	67-90
Number of pages	24
ISBN (Electronic)	9783031641824
ISBN (Print)	9783031641817
DOIs	https://doi.org/10.1007/978-3-031-64182-4_4
Publication status	Published - 2024
Event	International Conference on Evaluation of Novel Approaches to Software Engineering 2023 - Prague, Czechia Duration: 24 Apr 2023 → 25 Apr 2023 Conference number: 18th https://enase.scitevents.org/ (Website) https://www.scitepress.org/ProceedingsDetails.aspx?ID=YSF+wNQVFi4=&t=1 (Proceedings)

Publication series

Name	Communications in Computer and Information Science
Publisher	Springer
Volume	2028
ISSN (Print)	1865-0929
ISSN (Electronic)	1865-0937

Conference

Conference	International Conference on Evaluation of Novel Approaches to Software Engineering 2023
Abbreviated title	ENASE 2023
Country/Territory	Czechia
City	Prague
Period	24/04/23 → 25/04/23
Internet address	https://enase.scitevents.org/ (Website) https://www.scitepress.org/ProceedingsDetails.aspx?ID=YSF+wNQVFi4=&t=1 (Proceedings)

Keywords

Artificial intelligence
Conceptual modeling
Human-centered
Machine learning
Requirements engineering
Software engineering

Access to Document

10.1007/978-3-031-64182-4_4

Cite this

Ahmad, K., Arora, C., Abdelrazek, M., Grundy, J., & Vasa, R. (2024). Requirements Elicitation in the Age of AI: A Tool’s Multi-system Journey. In H. Kaindl, M. Mannion, & L. A. Maciaszek (Eds.), Evaluation of Novel Approaches to Software Engineering - 18th International Conference, ENASE 2023 Prague, Czech Republic, April 24–25, 2023 Revised Selected Papers (pp. 67-90). (Communications in Computer and Information Science; Vol. 2028). Springer. https://doi.org/10.1007/978-3-031-64182-4_4

Ahmad, Khlood ; Arora, Chetan ; Abdelrazek, Mohamed et al. / Requirements Elicitation in the Age of AI : A Tool’s Multi-system Journey. Evaluation of Novel Approaches to Software Engineering - 18th International Conference, ENASE 2023 Prague, Czech Republic, April 24–25, 2023 Revised Selected Papers. editor / Hermann Kaindl ; Mike Mannion ; Leszek A. Maciaszek. Cham Switzerland : Springer, 2024. pp. 67-90 (Communications in Computer and Information Science).

@inproceedings{21801340a30d48149e81b4fb53e6638c,

title = "Requirements Elicitation in the Age of AI: A Tool{\textquoteright}s Multi-system Journey",

abstract = "Traditional Requirements Engineering (RE) practices have introduced new tools to elicit and model requirements. Applying these tools to building AI software solutions has raised new issues and challenges. Also, most AI-based software solutions ignore human-centred values and focus on technical aspects. Existing tools and RE methods must extend to consider building more human-centred AI solutions. Recognizing this, we present a novel tool to support requirements elicitation and modelling for human-centred AI software. This paper details the tool{\textquoteright}s multi-system journey as it was applied across three diverse real-world projects: a mHealth app, a Virtual Reality 360 video enhancer, and a supermarket compliance app. The first two projects were in the later stages of software development, and the third was conducted during the early stages of building the software solution. The tool was used to elicit and model requirements for the three case studies in collaboration with eight experts. The tool helped to understand what requirements must be captured at the initial stages vs later stages in RE for AI (RE4AI).",

keywords = "Artificial intelligence, Conceptual modeling, Human-centered, Machine learning, Requirements engineering, Software engineering",

author = "Khlood Ahmad and Chetan Arora and Mohamed Abdelrazek and John Grundy and Rajesh Vasa",

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Ahmad, K, Arora, C, Abdelrazek, M, Grundy, J & Vasa, R 2024, Requirements Elicitation in the Age of AI: A Tool’s Multi-system Journey. in H Kaindl, M Mannion & LA Maciaszek (eds), Evaluation of Novel Approaches to Software Engineering - 18th International Conference, ENASE 2023 Prague, Czech Republic, April 24–25, 2023 Revised Selected Papers. Communications in Computer and Information Science, vol. 2028, Springer, Cham Switzerland, pp. 67-90, International Conference on Evaluation of Novel Approaches to Software Engineering 2023, Prague, Czechia, 24/04/23. https://doi.org/10.1007/978-3-031-64182-4_4

Requirements Elicitation in the Age of AI: A Tool’s Multi-system Journey. / Ahmad, Khlood; Arora, Chetan; Abdelrazek, Mohamed et al.
Evaluation of Novel Approaches to Software Engineering - 18th International Conference, ENASE 2023 Prague, Czech Republic, April 24–25, 2023 Revised Selected Papers. ed. / Hermann Kaindl; Mike Mannion; Leszek A. Maciaszek. Cham Switzerland: Springer, 2024. p. 67-90 (Communications in Computer and Information Science; Vol. 2028).

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research

TY - GEN

T1 - Requirements Elicitation in the Age of AI

T2 - International Conference on Evaluation of Novel Approaches to Software Engineering 2023

AU - Ahmad, Khlood

AU - Arora, Chetan

AU - Abdelrazek, Mohamed

AU - Grundy, John

AU - Vasa, Rajesh

N1 - Conference code: 18th

PY - 2024

Y1 - 2024

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AB - Traditional Requirements Engineering (RE) practices have introduced new tools to elicit and model requirements. Applying these tools to building AI software solutions has raised new issues and challenges. Also, most AI-based software solutions ignore human-centred values and focus on technical aspects. Existing tools and RE methods must extend to consider building more human-centred AI solutions. Recognizing this, we present a novel tool to support requirements elicitation and modelling for human-centred AI software. This paper details the tool’s multi-system journey as it was applied across three diverse real-world projects: a mHealth app, a Virtual Reality 360 video enhancer, and a supermarket compliance app. The first two projects were in the later stages of software development, and the third was conducted during the early stages of building the software solution. The tool was used to elicit and model requirements for the three case studies in collaboration with eight experts. The tool helped to understand what requirements must be captured at the initial stages vs later stages in RE for AI (RE4AI).

KW - Artificial intelligence

KW - Conceptual modeling

KW - Human-centered

KW - Machine learning

KW - Requirements engineering

KW - Software engineering

UR - https://www.scopus.com/pages/publications/85200793874

U2 - 10.1007/978-3-031-64182-4_4

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M3 - Conference Paper

AN - SCOPUS:85200793874

SN - 9783031641817

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A2 - Kaindl, Hermann

A2 - Mannion, Mike

A2 - Maciaszek, Leszek A.

PB - Springer

CY - Cham Switzerland

Y2 - 24 April 2023 through 25 April 2023

ER -

Ahmad K, Arora C, Abdelrazek M, Grundy J, Vasa R. Requirements Elicitation in the Age of AI: A Tool’s Multi-system Journey. In Kaindl H, Mannion M, Maciaszek LA, editors, Evaluation of Novel Approaches to Software Engineering - 18th International Conference, ENASE 2023 Prague, Czech Republic, April 24–25, 2023 Revised Selected Papers. Cham Switzerland: Springer. 2024. p. 67-90. (Communications in Computer and Information Science). doi: 10.1007/978-3-031-64182-4_4

Requirements Elicitation in the Age of AI: A Tool’s Multi-system Journey

Abstract

Publication series

Conference

Keywords

Access to Document

Other files and links

HCMDSE: Human-centric Model-driven Software Engineering

Cite this

Requirements Elicitation in the Age of AI: A Tool’s Multi-system Journey

Abstract

Publication series

Conference

Keywords

Access to Document

Other files and links

Projects

HCMDSE: Human-centric Model-driven Software Engineering

Cite this