Abstract
Capturing good quality defect reports is critical for ensuring quick resolution of defects. While a range of studies into defect reporting exists, to date, very few focused on usability defect reporting issues can be found. To better understand issues specific to usability defect reporting, we carried out a survey of 56 contributors to the Mozilla and Google Chromium software projects spanning both usability defect reporters and developers. We discovered a range of limitations and key issues in current usability defect reporting tools and approaches identified as important by reporters and developers. In addition, we highlight opportunities to improve defect-reporting tools based on these open source communities' needs.
Original language | English |
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Title of host publication | Proceedings of the 24th Australasian Software Engineering Conference (ASWEC 2015) |
Editors | Fei-Ching (Diana) Kuo, Stuart Marshall, Haifeng Shen, Markus Stumptner, M. Ali Babar |
Place of Publication | New York NY USA |
Publisher | Association for Computing Machinery (ACM) |
Pages | 38-43 |
Number of pages | 6 |
Volume | 2 |
ISBN (Electronic) | 9781450337960 |
DOIs | |
Publication status | Published - 2015 |
Externally published | Yes |
Event | Australasian Software Engineering Conference 2015 - Adelaide, Australia Duration: 28 Sept 2015 → 1 Oct 2015 Conference number: 24th https://web.archive.org/web/20151213123955/http://www.aswec2015.org/ https://ieeexplore.ieee.org/xpl/conhome/7364551/proceeding (Proceedings) |
Conference
Conference | Australasian Software Engineering Conference 2015 |
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Abbreviated title | ASWEC 2015 |
Country/Territory | Australia |
City | Adelaide |
Period | 28/09/15 → 1/10/15 |
Internet address |
Keywords
- Defect reporting tools
- Software testing
- Usability defect reporting