Relationship strength between a customer and service worker: Does gender dyad matter?

Liliana Bove, David Smith

Research output: Contribution to journalArticleResearchpeer-review

8 Citations (Scopus)
Original languageEnglish
Pages (from-to)17 - 34
Number of pages18
JournalServices Marketing Quarterly
Volume27
Issue number3
Publication statusPublished - 2006

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