Relationship strength between a customer and service worker: Does gender dyad matter?

Liliana Bove, David Smith

Research output: Contribution to journal › Article › Research › peer-review

Original language	English
Pages (from-to)	17 - 34
Number of pages	18
Journal	Services Marketing Quarterly
Volume	27
Issue number	3
Publication status	Published - 2006

Cite this

@article{20e75b1326b34b65a464f94b4d389309,

title = "Relationship strength between a customer and service worker: Does gender dyad matter?",

author = "Liliana Bove and David Smith",

year = "2006",

language = "English",

volume = "27",

pages = "17 -- 34",

journal = "Services Marketing Quarterly",

issn = "1533-2969",

publisher = "Routledge",

number = "3",

}