Relationship quality antecedents: The Malaysian retail banking perspective

Nelson Oly Ndubisi

Research output: Contribution to journalArticleResearchpeer-review

75 Citations (Scopus)
Original languageEnglish
Pages (from-to)829 - 845
Number of pages17
JournalInternational Journal of Quality & Reliability Management
Volume24
Issue number8
Publication statusPublished - 2007

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