Relationship quality antecedents: The Malaysian retail banking perspective

Nelson Oly Ndubisi

Research output: Contribution to journalArticleResearchpeer-review

80 Citations (Scopus)
Original languageEnglish
Pages (from-to)829 - 845
Number of pages17
JournalInternational Journal of Quality & Reliability Management
Volume24
Issue number8
Publication statusPublished - 2007

Cite this