Records Management and Information Culture: Tackling the People Problem

Gillian Oliver, Fiorella Foscarini

Research output: Book/ReportBookOther


This book explores how an understanding of organisational information culture provides the insight necessary for the development and promotion of sound recordkeeping practices.

It details an innovative framework for analysing and assessing information culture, and indicates how to use this knowledge to change behaviour and develop recordkeeping practices that are aligned with the specific characteristics of any workplace.

This framework addresses the widely recognised problem of improving organisation-wide compliance with a records management programme by tackling the different aspects that make up the organisation’s information culture.
Original languageEnglish
Place of PublicationLondon UK
PublisherFacet Publishing
Number of pages160
ISBN (Print)9781856049474
Publication statusPublished - Jan 2014
Externally publishedYes

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