Readiness factors for lean implementation in healthcare settings-a literature review

Sulaiman Mohammed Al-Balushi, Amrik Singh Sohal, Prackash J Singh, A Al-Hajri, Yahya Al Farsi, Rashid Al-Abri

Research output: Contribution to journalArticleResearchpeer-review

81 Citations (Scopus)

Abstract

The purpose of this paper is to determine the readiness factors that are critical to the application and success of lean operating principles in healthcare organizations through a review of relevant literature. A comprehensive review of literature focussing on lean and lean healthcare was conducted. Leadership, organizational culture, communication, training, measurement, and reward systems are all commonly attributed readiness factors throughout general change management and lean literature. However, directly related to the successful implementation of lean in healthcare is that a setting is able to authorize a decentralized management style and undertake an end-to-end process view. These can be particularly difficult initiatives for complex organizations such as healthcare settings.
Original languageEnglish
Pages (from-to)135 - 153
Number of pages19
JournalJournal of Health, Organisation and Management
Volume28
Issue number2
DOIs
Publication statusPublished - 2014

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