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Racial Bias During “Black Lives Matter”: How Social Movement Reshapes Airbnb Host Performance

  • Tong Xu
  • , Angela Lu
  • , Abhay Mishra
  • , Linqi Song
  • , Zengyan Liu

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Abstract

Racial bias is an important issue and has been observed on sharing economy (SE) platforms. However, few studies examine how racial bias changes during large-scale social movement. We examine this issue with five million Airbnb host records in the Unites States during the Black Lives Matter (BLM), one of the largest social movements since the Civil Rights era. We find that racial bias evolves during the BLM movement, affecting host performance differentially. Critically, host performance varies by supply-side contextual heterogeneity, such as racial composition in neighborhoods. The results highlight the dynamic process of racial bias in the sharing economy, which continues to be reshaped by social movement such as the BLM as well as local environment. The paper contributes to an understanding of racial bias as a dynamic process, especially during race-related social movement that spills over to online platforms and affects user behavior.

Original languageEnglish
Title of host publication42nd International Conference on Information Systems, ICIS 2021 TREOs
EditorsAtreyi Kankanhalli, Xitong Li, Shaila Miranda
Place of PublicationAtlanta Georgia USA
PublisherAssociation for Information Systems
Number of pages17
ISBN (Electronic)9781713893608
ISBN (Print)9781733632591
Publication statusPublished - 2021
Externally publishedYes
EventInternational Conference on Information Systems 2021: Building Sustainability and Resilience with IS: A Call for Action - Austin, United States of America
Duration: 12 Dec 202115 Dec 2021
Conference number: 42nd
https://aisel.aisnet.org/icis2021/ (Proceedings)
https://icis2021.aisconferences.org/ (Website)

Conference

ConferenceInternational Conference on Information Systems 2021
Abbreviated titleICIS 2021
Country/TerritoryUnited States of America
CityAustin
Period12/12/2115/12/21
Internet address

Keywords

  • Black Lives Matter
  • racial bias
  • Sharing economy
  • social movement

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