| Original language | English |
|---|---|
| Pages (from-to) | 611 - 621 |
| Number of pages | 11 |
| Journal | Total Quality Management |
| Volume | 12 |
| Issue number | 5 |
| Publication status | Published - 2001 |
Quality practices and customer/supplier management in Australian service organisations
Alison Dean, Mile Terziovski
Research output: Contribution to journal › Article › Research › peer-review