| Original language | English |
|---|---|
| Pages (from-to) | 107 - 124 |
| Number of pages | 18 |
| Journal | Benchmarking |
| Publication status | Published - 1999 |
Quality management in Australian service industries
Nicholas B Beaumont, Amrik S Sohal
Research output: Contribution to journal › Article › Research › peer-review
15
Citations
(Scopus)