Public service motivation and performance: the role of organizational identification

Qing Miao, Nathan Eva, Alexander Newman, Gary Schwarz

Research output: Contribution to journalArticleResearchpeer-review

6 Citations (Scopus)

Abstract

Although the association between public service motivation (PSM) and job performance has received increased attention, there is limited knowledge of the mechanisms underlying its effects. Utilizing data from Chinese civil servants and their supervisors, the authors found that PSM results in higher levels of organizational identification and leads to higher levels of job performance because civil servants perceive the organization’s fate and results as their own.

Original languageEnglish
Pages (from-to)77-85
Number of pages9
JournalPublic Money and Management
Volume39
Issue number2
DOIs
Publication statusPublished - 2019

Keywords

  • China
  • organizational identification
  • performance
  • public service motivation

Cite this