Abstract
This study examines how professionals engage with the increased surveillance of their daily work. We develop an understanding of professional surveillance at the micro-level of interaction by drawing on dramaturgical literature. Based on qualitative interviews and observational data of healthcare professionals using a new technology to communicate simultaneously with each other and individual patients, we analyse how professionals use different elements of the theatre (e.g., stages and scripts) to enact surveillance. The significance of our contribution lies especially in the dramaturgical reconceptualization of surveillance as enacted, making it an integral part of displaying one's professionalism.
| Original language | English |
|---|---|
| Pages (from-to) | 703-727 |
| Number of pages | 25 |
| Journal | Journal of Management Studies |
| Volume | 55 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - Jun 2018 |
| Externally published | Yes |
Keywords
- Dramaturgy
- Healthcare
- Micro-level of interaction
- Professional surveillance
Cite this
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Prying eyes : a dramaturgical approach to professional surveillance. / Visser, Laura M.; Bleijenbergh, Inge L.; Benschop, Yvonne W.M.; van Riel, Allard C.R.
In: Journal of Management Studies, Vol. 55, No. 4, 06.2018, p. 703-727.Research output: Contribution to journal › Article › Research › peer-review
TY - JOUR
T1 - Prying eyes
T2 - a dramaturgical approach to professional surveillance
AU - Visser, Laura M.
AU - Bleijenbergh, Inge L.
AU - Benschop, Yvonne W.M.
AU - van Riel, Allard C.R.
PY - 2018/6
Y1 - 2018/6
N2 - This study examines how professionals engage with the increased surveillance of their daily work. We develop an understanding of professional surveillance at the micro-level of interaction by drawing on dramaturgical literature. Based on qualitative interviews and observational data of healthcare professionals using a new technology to communicate simultaneously with each other and individual patients, we analyse how professionals use different elements of the theatre (e.g., stages and scripts) to enact surveillance. The significance of our contribution lies especially in the dramaturgical reconceptualization of surveillance as enacted, making it an integral part of displaying one's professionalism.
AB - This study examines how professionals engage with the increased surveillance of their daily work. We develop an understanding of professional surveillance at the micro-level of interaction by drawing on dramaturgical literature. Based on qualitative interviews and observational data of healthcare professionals using a new technology to communicate simultaneously with each other and individual patients, we analyse how professionals use different elements of the theatre (e.g., stages and scripts) to enact surveillance. The significance of our contribution lies especially in the dramaturgical reconceptualization of surveillance as enacted, making it an integral part of displaying one's professionalism.
KW - Dramaturgy
KW - Healthcare
KW - Micro-level of interaction
KW - Professional surveillance
UR - http://www.scopus.com/inward/record.url?scp=85022030416&partnerID=8YFLogxK
U2 - 10.1111/joms.12283
DO - 10.1111/joms.12283
M3 - Article
VL - 55
SP - 703
EP - 727
JO - Journal of Management Studies
JF - Journal of Management Studies
SN - 0022-2380
IS - 4
ER -