Providing a listening ear

Vivienne Mak, Andrew Gilbert

Research output: Contribution to journalArticleResearchpeer-review


There is currently a lack of understanding of the professional issues associated with practice as a pharmacist in Australia. Anecdotally some pharmacists, especially younger pharmacists, have indicated that they are required to work in an unsafe, unethical or unprofessional environment. Such workplaces can contribute to pharmacists’ making errors due to the pressures from practicing in an unsafe manner. In the UK, for example, community pharmacists reported increasing workloads contributing to stress and decreased job satisfaction. In a recent Australian study, it was also found that Australian pharmacists’ dissatisfaction with the professional practice environment, lack of recognition, inadequate remuneration and poor working conditions caused them to choose to leave the profession. Understanding the experiences of pharmacists in practice will inform professional practice standards and educational programs and will help to develop strategies to improve working conditions and environments.
Original languageEnglish
Pages (from-to)32-36
Number of pages5
JournalAustralian Pharmacist
Issue number3
Publication statusPublished - 2013

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