| Original language | English |
|---|---|
| Title of host publication | Best Practice |
| Subtitle of host publication | Process Innovation Management |
| Publisher | Taylor & Francis |
| Pages | 188-234 |
| Number of pages | 47 |
| ISBN (Electronic) | 9780080500027 |
| ISBN (Print) | 0750639539, 9780750639538 |
| Publication status | Published - 17 Feb 2010 |
| Externally published | Yes |
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