Portfolio of IT investment and organisational performance. Moderating role of decentralised decision making

Amri Mohamad, Pingli Li, Nafis Alam, Yuserrie Zainuddin

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2 Citations (Scopus)


This research was carried out mainly to find out the results on the relationship between transactional, strategic and informational IT investments with the multidimensional performance measurement in the electrical and electronic manufacturing setting in Malaysia. The second research objective was to study the moderating effects of decentralised decision making on the relationship between transactional, strategic and informational IT investment with firm performance. The data were collected from 74 electrical and electronic manufacturing firms in Malaysia. The results suggest that transactional IT investment has a positive and significant relationship with financial performance, but not with customer performance. The strategic IT investment has no significant relationship with any of the perspectives. Informational IT has a significant relationship with the internal business process perspective only. Although decentralised decision making was theoretically explained as a moderator, statistical interaction effects suggested otherwise.

Original languageEnglish
Pages (from-to)48-79
Number of pages32
JournalInternational Journal of Business Information Systems
Issue number1
Publication statusPublished - 2020
Externally publishedYes


  • Decentralised decision making
  • Informational IT Investment
  • Moderating effects
  • Multidimensional performance measurement
  • Productivity paradox
  • Strategic IT investment
  • Transactional IT investment

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