Performance measurement system use in generating psychological empowerment and individual creativity

Individual creativity is essential to an organisation s ability to innovate (Amabile, 1988, 1996), and potentially, management control systems could be used to enhance or constrain this creativity in organisations (Amabile, 1988; Davila et al., 2009). The purpose of this study is to develop an understanding of how interactive performance measurement system (IPMS) use is implicated in the generation of individual creativity. A conceptual framework linking IPMS use to creativity is developed, incorporating psychological empowerment as an intervening variable. The results of a survey of middle-level managers confirm that IPMS use impacts on creativity through the psychological construct of psychological empowerment.