Perceptions of integrating Augmented Reality into network cabling tutors

Bradley M. Herbert, Grant Wigley, Barrett Ens, Mark Billinghurst

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearch

1 Citation (Scopus)


As networks become increasingly complex, professionals must familiarise themselves with the cabling rack to administer the network effectively. In line with this industry goal, we compared the usability, task load and perceptions of three similar network cabling tutoring systems: (1) a hand-held Augmented Reality (AR)-based cabling tutor (HAR); (2) a head-mounted AR-based cabling tutor (HMD) and (3) a 2-Dimensional (2D)-based cabling tutor (HH). While usability of different modalities have been compared previously, none of those comparisons used knowledge modelling approaches. So, in our comparison, each tutor uses knowledge space modelling (KSM) approaches to detect learner mistakes and show arrows on the rack to indicate the source of the mistake. While adding an AR sub-system to a network cabling tablet-based tutor may not necessarily improve usability, participants reported higher engagement over the AR hand held tablet when using the Head-Mounted Display (HMD) condition. Several potential reasons were identified to account for the side effect such as the potential for the AR sub-system to potentially influence learning perceptions; the additional physical effort of needing to point the tablet at the rack and perceived performance degradation.

Original languageEnglish
Title of host publicationProceedings - Adjunct Proceedings of the 2020 IEEE International Symposium on Mixed and Augmented Reality, ISMAR-Adjunct 2020
EditorsShi-Min Hu, Denis Kalkofen, Jonathan Ventura, Stefanie Zollmann
Place of PublicationPiscataway NJ USA
PublisherIEEE, Institute of Electrical and Electronics Engineers
Number of pages6
ISBN (Electronic)9781728176758
ISBN (Print)9781728176765
Publication statusPublished - 2020
EventIEEE International Symposium on Mixed and Augmented Reality - Science and Technology 2020 - Virtual, Recife, Brazil
Duration: 9 Nov 202013 Nov 2020
Conference number: ISMAR-Adjunct 2020 (Proceedings) (Website)


ConferenceIEEE International Symposium on Mixed and Augmented Reality - Science and Technology 2020
Internet address


  • Augmented Reality
  • HCI design and evaluation methods
  • Human Computer Interaction (HCI)
  • Human-centered computing
  • Visualization
  • Visualization techniques

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