Organisation response time to online queries

Mark T Gabbott, Chris Dubelaar, Yelena Tsarenko

Research output: Contribution to journalArticleResearchpeer-review

Original languageEnglish
Pages (from-to)42 - 55
Number of pages14
JournalJournal of Asia Pacific Marketing
Volume2
Issue number2
Publication statusPublished - 2003

Cite this