@inbook{1cad236e3c9b42e98d7a0a10477bd20d,
title = "Opportunities for innovative use of CRM and event-based marketing in decision making during the product development life cycle",
author = "Ioan Ionescu and Ilona Jagielska",
year = "2006",
language = "English",
isbn = "1905800010",
pages = "599 -- 618",
editor = "Frederic Adam and Patrick Brezillion and Sven Carlsson and Patrick Humphreys",
booktitle = "Creativity and Innovation in Decision Making and Decision Support",
publisher = "Ludic Publishing",
edition = "1",
}