Opportunities and limitations in the provision of self-help legal resources to citizens in need

Merran Lawler, Jeffrey Michael Giddings, Michael Robertson

Research output: Contribution to journalArticleResearchpeer-review


This article considers the utility of resources designed to assist people undertaking their own legal work. Four in-depth case studies are used to explore the tensions inherent in providing coherent and user-oriented resources to legal self-helpers in environments where service providers attempt to convey complex legal information,knowledge and skills to people at the point of legal exigency. The needs of the consumer for basic process oriented and solutions focused resources do not always coincide with the objectives of providers to impart sufficient legal knowledge,information and skills to allow the consumer to work through those processes as an informed citizen.
Original languageEnglish
Pages (from-to)185-231
Number of pages47
JournalWindsor Yearbook of Access to Justice
Issue number1
Publication statusPublished - 2012
Externally publishedYes

Cite this