Operator acceptance of new technology for industrial mobile equipment

Using examples from mining and the wider minerals industry, this chapter focuses on operator acceptance of new technology for industrial mobile equipment. It initially takes a broad approach by introducing the mining/minerals industry and briefly describing the key elements in the mining system. Thereafter, it examines the development and deployment of new mining technologies, including the need for them and the types typically being introduced at mine sites. Operator acceptance of mining technologies, especially for mining vehicles, is then introduced: particularly considering how both design and deployment can assist in improving acceptance of such technology. A case study of recently undertaken research that considers operator acceptance of proximity warning systems for mining vehicles is then presented. Finally, the chapter concludes by stressing the importance of a user-centred design and deployment process for technology used in mining and elsewhere.