Online customer complaints and defamation

Adele Berndt; Michel Koekemoer

Online customer complaints and defamation

Adele Berndt, Michel Koekemoer

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

Original language	English
Title of host publication	Readings Book - Global Business and Technology Association Twelfth Annual International Conference - Generating Innovative Solutions to Recurring Problems in the Global Business Environment: A Multi-, Inter-, and Trans Disciplinary Approach
Editors	Nedjet Delener, Leonora Fuxman, F Victor Lu, Luis Eduardo Rivera-Solis
Place of Publication	New York USA
Publisher	The Global Business and Technology Association (GBATA)
Pages	73 - 80
Number of pages	8
ISBN (Print)	1932917063
Publication status	Published - 2010
Event	Global Business and Technology Association Annual International Conference 2010 - Mpumalanga South Africa, Mpumalanga, South Africa Duration: 5 Jul 2010 → 9 Jul 2010 Conference number: 12th

Conference

Conference	Global Business and Technology Association Annual International Conference 2010
Abbreviated title	GBATA Conference 2010
Country/Territory	South Africa
City	Mpumalanga
Period	5/07/10 → 9/07/10

Cite this

Berndt, A., & Koekemoer, M. (2010). Online customer complaints and defamation. In N. Delener, L. Fuxman, F. V. Lu, & L. E. Rivera-Solis (Eds.), Readings Book - Global Business and Technology Association Twelfth Annual International Conference - Generating Innovative Solutions to Recurring Problems in the Global Business Environment: A Multi-, Inter-, and Trans Disciplinary Approach (pp. 73 - 80). The Global Business and Technology Association (GBATA).

Berndt, Adele ; Koekemoer, Michel. / Online customer complaints and defamation. Readings Book - Global Business and Technology Association Twelfth Annual International Conference - Generating Innovative Solutions to Recurring Problems in the Global Business Environment: A Multi-, Inter-, and Trans Disciplinary Approach. editor / Nedjet Delener ; Leonora Fuxman ; F Victor Lu ; Luis Eduardo Rivera-Solis. New York USA : The Global Business and Technology Association (GBATA), 2010. pp. 73 - 80

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title = "Online customer complaints and defamation",

author = "Adele Berndt and Michel Koekemoer",

year = "2010",

language = "English",

isbn = "1932917063",

pages = "73 -- 80",

editor = "Nedjet Delener and Leonora Fuxman and Lu, {F Victor} and Rivera-Solis, {Luis Eduardo}",

booktitle = "Readings Book - Global Business and Technology Association Twelfth Annual International Conference - Generating Innovative Solutions to Recurring Problems in the Global Business Environment: A Multi-, Inter-, and Trans Disciplinary Approach",

publisher = "The Global Business and Technology Association (GBATA)",

note = "Global Business and Technology Association Annual International Conference 2010, GBATA Conference 2010 ; Conference date: 05-07-2010 Through 09-07-2010",

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Berndt, A & Koekemoer, M 2010, Online customer complaints and defamation. in N Delener, L Fuxman, FV Lu & LE Rivera-Solis (eds), Readings Book - Global Business and Technology Association Twelfth Annual International Conference - Generating Innovative Solutions to Recurring Problems in the Global Business Environment: A Multi-, Inter-, and Trans Disciplinary Approach. The Global Business and Technology Association (GBATA), New York USA, pp. 73 - 80, Global Business and Technology Association Annual International Conference 2010, Mpumalanga, South Africa, 5/07/10.

Online customer complaints and defamation. / Berndt, Adele; Koekemoer, Michel.
Readings Book - Global Business and Technology Association Twelfth Annual International Conference - Generating Innovative Solutions to Recurring Problems in the Global Business Environment: A Multi-, Inter-, and Trans Disciplinary Approach. ed. / Nedjet Delener; Leonora Fuxman; F Victor Lu; Luis Eduardo Rivera-Solis. New York USA: The Global Business and Technology Association (GBATA), 2010. p. 73 - 80.

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

TY - GEN

T1 - Online customer complaints and defamation

AU - Berndt, Adele

AU - Koekemoer, Michel

N1 - Conference code: 12th

PY - 2010

Y1 - 2010

UR - http://www.gbata.com/docs/2010GBATAReadingsBook.pdf

M3 - Conference Paper

SN - 1932917063

SP - 73

EP - 80

BT - Readings Book - Global Business and Technology Association Twelfth Annual International Conference - Generating Innovative Solutions to Recurring Problems in the Global Business Environment: A Multi-, Inter-, and Trans Disciplinary Approach

A2 - Delener, Nedjet

A2 - Fuxman, Leonora

A2 - Lu, F Victor

A2 - Rivera-Solis, Luis Eduardo

PB - The Global Business and Technology Association (GBATA)

CY - New York USA

T2 - Global Business and Technology Association Annual International Conference 2010

Y2 - 5 July 2010 through 9 July 2010

ER -

Berndt A, Koekemoer M. Online customer complaints and defamation. In Delener N, Fuxman L, Lu FV, Rivera-Solis LE, editors, Readings Book - Global Business and Technology Association Twelfth Annual International Conference - Generating Innovative Solutions to Recurring Problems in the Global Business Environment: A Multi-, Inter-, and Trans Disciplinary Approach. New York USA: The Global Business and Technology Association (GBATA). 2010. p. 73 - 80

Online customer complaints and defamation

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