Older adults' evaluations of mobile apps: insights from a mobility app-based solution

Clarice Sze Wee Chua, Weng Marc Lim, Pei-Lee Teh, Sonja Pedell

Research output: Chapter in Book/Report/Conference proceedingConference PaperOther

1 Citation (Scopus)

Abstract

Older adults are a growing segment in society. One of the main challenges that older adults experience relates to mobility. Recognizing this noteworthy challenge, a state-of-the-art mobility app-based solution called the TakeMe app was developed to bring transportation options and volunteers to older adults' fingertips and thus enabling them to remain mobile outside the home environment to meet their needs. The present study aims to explore older adults' evaluations of the mobility app-based solution. To do so, the study adopts a qualitative approach to interview older adults' and a quantitative approach to perform and report on a content analysis of older adults' evaluations of the mobility app-based solution, thereby leveraging on the benefit of soliciting participant voices in the former and the benefit of objectivity in analysis and reporting in the latter. Findings of the study reveal three key aspects that older adults consider when evaluating mobile apps: learning experience, value perception, and usability. The study concludes with key takeaways and their implications for theory and practice, as well as limitations and future research directions.

Original languageEnglish
Title of host publicationIEEE International Conference on Industrial Engineering and Engineering Management
Subtitle of host publicationIEEM 2022
EditorsRoger Jiao, Min Xie
Place of PublicationPiscataway NJ USA
PublisherIEEE, Institute of Electrical and Electronics Engineers
Pages1159-1163
Number of pages5
ISBN (Electronic)9781665486873
DOIs
Publication statusPublished - 2022
EventIEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2022 - Kuala Lumpur, Malaysia
Duration: 7 Dec 202210 Dec 2022
https://ieeexplore.ieee.org/xpl/conhome/9989527/proceeding (Proceedings)

Publication series

NameIEEE International Conference on Industrial Engineering and Engineering Management
PublisherIEEE, Institute of Electrical and Electronics Engineers
ISSN (Print)2157-3611
ISSN (Electronic)2157-362X

Conference

ConferenceIEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2022
Abbreviated titleIEEM 2022
Country/TerritoryMalaysia
CityKuala Lumpur
Period7/12/2210/12/22
Internet address

Keywords

  • aging
  • mobile app
  • mobile technology
  • mobility
  • older adults
  • older people
  • technology adoption

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