My hand doesn't listen to me!: Adoption and evaluation of a communication technology for the 'oldest old'

Barbara Barbosa Neves; Rachel L. Franz; Cosmin Munteanu; Ronald Baecker; Mags Ngo

doi:10.1145/2702123.2702430

My hand doesn't listen to me! Adoption and evaluation of a communication technology for the 'oldest old'

Barbara Barbosa Neves, Rachel L. Franz, Cosmin Munteanu, Ronald Baecker, Mags Ngo

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

65 Citations (Scopus)

Abstract

Adoption and use of novel technology by the institutionalized 'oldest old' (80+) is understudied. This population is the fastest growing demographic group in developed countries, providing design opportunities and challenges for HCI. Since the recruitment of oldest old people is challenging, research tends to focus on older adults (65+) and their use of and attitudes towards existing communication technologies, or on their caregivers and social ties. Our study deployed a novel communication appliance among five frail oldest old people living in a long-term care facility, which included field observations and usability and accessibility tests. Our findings suggest factors that facilitate and hinder the adoption of communication technologies, such as social, attitudinal, digital literacy, physical, and usability. We also discuss issues that arise in studying technology adoption by the oldest old, including usability and accessibility testing, and suggest solutions that may be helpful to HCI researchers working with this population.

Original language	English
Title of host publication	CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems
Subtitle of host publication	Crossings
Place of Publication	Soel South Korea
Publisher	Association for Computing Machinery (ACM)
Pages	1593-1602
Number of pages	10
ISBN (Electronic)	9781450331456
DOIs	https://doi.org/10.1145/2702123.2702430
Publication status	Published - 18 Apr 2015
Externally published	Yes
Event	International Conference on Human Factors in Computing Systems 2015 - Seoul, Korea, Republic of (South) Duration: 18 Apr 2015 → 23 Apr 2015 Conference number: 33rd https://chi2015.acm.org/ https://dl.acm.org/doi/proceedings/10.1145/2702123 (Proceedings)

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings
Volume	2015-April

Conference

Conference	International Conference on Human Factors in Computing Systems 2015
Abbreviated title	CHI 2015
Country/Territory	Korea, Republic of (South)
City	Seoul
Period	18/04/15 → 23/04/15
Internet address	https://chi2015.acm.org/ https://dl.acm.org/doi/proceedings/10.1145/2702123 (Proceedings)

Keywords

Accessibility
Adoption
Communication technologies
Evaluation
Methodology
Oldest old
Usability

Access to Document

10.1145/2702123.2702430

Cite this

Neves, B. B., Franz, R. L., Munteanu, C., Baecker, R., & Ngo, M. (2015). My hand doesn't listen to me! Adoption and evaluation of a communication technology for the 'oldest old'. In CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings (pp. 1593-1602). (Conference on Human Factors in Computing Systems - Proceedings; Vol. 2015-April). Association for Computing Machinery (ACM). https://doi.org/10.1145/2702123.2702430

Neves, Barbara Barbosa ; Franz, Rachel L. ; Munteanu, Cosmin ; Baecker, Ronald ; Ngo, Mags. / My hand doesn't listen to me! Adoption and evaluation of a communication technology for the 'oldest old'. CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Soel South Korea : Association for Computing Machinery (ACM), 2015. pp. 1593-1602 (Conference on Human Factors in Computing Systems - Proceedings).

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Neves, BB, Franz, RL, Munteanu, C, Baecker, R & Ngo, M 2015, My hand doesn't listen to me! Adoption and evaluation of a communication technology for the 'oldest old'. in CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Conference on Human Factors in Computing Systems - Proceedings, vol. 2015-April, Association for Computing Machinery (ACM), Soel South Korea, pp. 1593-1602, International Conference on Human Factors in Computing Systems 2015, Seoul, Korea, Republic of (South), 18/04/15. https://doi.org/10.1145/2702123.2702430

My hand doesn't listen to me! Adoption and evaluation of a communication technology for the 'oldest old'. / Neves, Barbara Barbosa; Franz, Rachel L.; Munteanu, Cosmin; Baecker, Ronald; Ngo, Mags.

CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Soel South Korea : Association for Computing Machinery (ACM), 2015. p. 1593-1602 (Conference on Human Factors in Computing Systems - Proceedings; Vol. 2015-April).

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › Research › peer-review

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Neves BB, Franz RL, Munteanu C, Baecker R, Ngo M. My hand doesn't listen to me! Adoption and evaluation of a communication technology for the 'oldest old'. In CHI 2015 - Proceedings of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Soel South Korea: Association for Computing Machinery (ACM). 2015. p. 1593-1602. (Conference on Human Factors in Computing Systems - Proceedings). https://doi.org/10.1145/2702123.2702430