Multidisciplinary medical team meetings: A field study of collaboration in health care

Jane Li, Toni Robertson, Susan Hansen, Tim Mansfield, Jesper Kjeldskov

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

19 Citations (Scopus)

Abstract

We present an observational study that was conducted to guide the design of an enhanced collaboration platform to support distributed multidisciplinary team meetings between two hospitals. Our goal was to find out how the breast cancer multidisciplinary team collaborates in their face-to-face meetings and in their discussions using an existing videoconferencing system and to identify obstacles and issues to their primary tasks. We identified a set of concerns around the way visibility and audibility affect the social cohesion of the group and impede communication and situation awareness between the distributed team. We also identified a parallel set of concerns around the difficulty of preparing and interacting around the medical images used in the meetings. These issues exposed a complex matrix of technical, social, procedural and organisational factors that affect the collaboration. We suggest potential directions for technical interventions in this setting.

Original languageEnglish
Title of host publicationProceedings of the 20th Australasian Conference on Computer-Human Interaction
Subtitle of host publicationDesigning for Habitus and Habitat, OZCHI'08
PublisherAssociation for Computing Machinery (ACM)
Pages73-80
Number of pages8
ISBN (Print)0980306345, 9780980306347
DOIs
Publication statusPublished - 2008
Externally publishedYes
EventAustralian Computer Human Interaction Conference 2008 - Cairns, Australia
Duration: 8 Dec 200812 Dec 2008
Conference number: 20th
https://dl.acm.org/doi/proceedings/10.1145/1517744 (Conference Proceedings)

Conference

ConferenceAustralian Computer Human Interaction Conference 2008
Abbreviated titleOZCHI 2008
Country/TerritoryAustralia
CityCairns
Period8/12/0812/12/08
Internet address

Keywords

  • Distributed collaboration
  • Field study
  • Multidisciplinary team

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