Multicentre Pilot Study of a Standard Approach to Document Clinical Pharmacy Activity

Michael J. Dooley, Danielle N. McLennan, Kirsten J. Galbraith, Naomi G. Burgess

Research output: Contribution to journalArticleResearchpeer-review

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Aim: To describe the pilot implementation of guidelines for the standard documentation of clinical pharmacy activities in clinical practice settings in a range of Australian hospitals. 

Methods: Twenty-eight hospital pharmacies participated in the study conducted over a 5-day period in June 1999. Pharmacists recorded patient-specific clinical activities as defined in the set of documentation guidelines, documented their experience and provided feedback during and at the end of the study period. Participants were also asked to provide suggestions on potential performance indicators for clinical pharmacy and to comment on four proposed indicators. 

Results: 18 402 clinical activities were documented by 85 pharmacists. The most frequent clinical activities performed (% of total activities) were medication order review (53%), clinical review (21%), medication history interview (8%) and patient medication counselling (7%). The definitions were deemed to be suitable for most activities. With the exception of clinical review, there was general agreement that the proposed methods of quantifying the activities were suitable. Respondents provided qualitative feedback regarding the definitions and quantification methods. Most respondents thought it would be possible to collect data for the four indicators proposed. 

Conclusion: A set of guidelines developed for defining and quantifying patient-specific clinical pharmacist activities was successfully implemented and utilised in a range of Australian hospitals. The guidelines will be further refined and submitted for consideration and ratification by The Society of Hospital Pharmacists of Australia.

Original languageEnglish
Pages (from-to)150-156
Number of pages7
JournalAustralian Journal of Hospital Pharmacy
Issue number4
Publication statusPublished - 1 Jan 2000

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