Mobility as a Service Through Design: A Human Approach

Sarah Pink; Rachel Charlotte Smith; Vaike Fors; Jesper Lund; Kaspar Raats; Katalin Osz; Thomas Lindgren; Robert Broström

doi:10.1007/978-3-030-64722-3_1

Mobility as a Service Through Design: A Human Approach

Sarah Pink, Rachel Charlotte Smith, Vaike Fors, Jesper Lund, Kaspar Raats, Katalin Osz, Thomas Lindgren, Robert Broström

Research output: Chapter in Book/Report/Conference proceeding › Chapter (Book) › Research › peer-review

2 Citations (Scopus)

Abstract

This chapter explains how designing for future intelligent mobility systems is advanced by a human-centered approach, based in design anthropology. It provides an accessible introduction the theory and methodology of this approach, the production of ethnographic insights, and their translation into design probes for use workshops tailored to enable stakeholders to actively co-design future mobility and autonomous vehicle services and outlines the potentials and challenges of engaging diverse stakeholders—from industry and policy to the people who will use future technologies and services—in the development of future mobility.

Original language	English
Title of host publication	Advancing a Design Approach to Enriching Public Mobility
Editors	Selby Coxon, Robbie Napper
Place of Publication	Cham: Switzerland
Publisher	Springer
Chapter	1
Pages	1-17
Number of pages	17
ISBN (Electronic)	978-3-030-64722-3
ISBN (Print)	978-3-030-64721-6
DOIs	https://doi.org/10.1007/978-3-030-64722-3_1
Publication status	Published - 2021

Publication series

Name	Intelligent Systems Reference Library
Volume	198
ISSN (Print)	1868-4394
ISSN (Electronic)	1868-4408

Keywords

Autonomous driving vehicles
Co-design
Design anthropology
Design ethnography
Futures
Human-centered design
Mobility as a service
Urban planning

Access to Document

10.1007/978-3-030-64722-3_1

Cite this

Pink, Sarah ; Smith, Rachel Charlotte ; Fors, Vaike ; Lund, Jesper ; Raats, Kaspar ; Osz, Katalin ; Lindgren, Thomas ; Broström, Robert. / Mobility as a Service Through Design : A Human Approach. Advancing a Design Approach to Enriching Public Mobility. editor / Selby Coxon ; Robbie Napper. Cham: Switzerland : Springer, 2021. pp. 1-17 (Intelligent Systems Reference Library).

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abstract = "This chapter explains how designing for future intelligent mobility systems is advanced by a human-centered approach, based in design anthropology. It provides an accessible introduction the theory and methodology of this approach, the production of ethnographic insights, and their translation into design probes for use workshops tailored to enable stakeholders to actively co-design future mobility and autonomous vehicle services and outlines the potentials and challenges of engaging diverse stakeholders—from industry and policy to the people who will use future technologies and services—in the development of future mobility.",

keywords = "Autonomous driving vehicles, Co-design, Design anthropology, Design ethnography, Futures, Human-centered design, Mobility as a service, Urban planning",

author = "Sarah Pink and Smith, {Rachel Charlotte} and Vaike Fors and Jesper Lund and Kaspar Raats and Katalin Osz and Thomas Lindgren and Robert Brostr{\"o}m",

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doi = "10.1007/978-3-030-64722-3_1",

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isbn = "978-3-030-64721-6",

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booktitle = "Advancing a Design Approach to Enriching Public Mobility",

}

Mobility as a Service Through Design : A Human Approach. / Pink, Sarah; Smith, Rachel Charlotte; Fors, Vaike; Lund, Jesper; Raats, Kaspar; Osz, Katalin; Lindgren, Thomas; Broström, Robert.

Advancing a Design Approach to Enriching Public Mobility. ed. / Selby Coxon; Robbie Napper. Cham: Switzerland : Springer, 2021. p. 1-17 (Intelligent Systems Reference Library; Vol. 198).

Research output: Chapter in Book/Report/Conference proceeding › Chapter (Book) › Research › peer-review

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AU - Pink, Sarah

AU - Smith, Rachel Charlotte

AU - Fors, Vaike

AU - Lund, Jesper

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AU - Broström, Robert

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AB - This chapter explains how designing for future intelligent mobility systems is advanced by a human-centered approach, based in design anthropology. It provides an accessible introduction the theory and methodology of this approach, the production of ethnographic insights, and their translation into design probes for use workshops tailored to enable stakeholders to actively co-design future mobility and autonomous vehicle services and outlines the potentials and challenges of engaging diverse stakeholders—from industry and policy to the people who will use future technologies and services—in the development of future mobility.

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ER -

Mobility as a Service Through Design: A Human Approach

Abstract

Publication series

Keywords

Access to Document

Other files and links

Co-designing future smart urban mobility services - A Human approach (AHA)

Cite this

Mobility as a Service Through Design: A Human Approach

Abstract

Publication series

Keywords

Access to Document

Other files and links

Projects

Co-designing future smart urban mobility services - A Human approach (AHA)

Cite this