| Original language | English |
|---|---|
| Pages (from-to) | 395 - 405 |
| Number of pages | 11 |
| Journal | Total Quality Management |
| Publication status | Published - 1998 |
Measuring service quality: A hybrid methodology
Lynne A Bennington, James Cummane
Research output: Contribution to journal › Article › Research › peer-review
27
Citations
(Scopus)