Measuring quality.

Research output: Contribution to journalArticleResearchpeer-review

2 Citations (Scopus)

Abstract

It is no longer sufficient for health care professionals to provide high quality health care, they must also be able to demonstrate that they are meeting and often exceeding quality targets. Quality indicators (QIs) provide a means of measuring and assessing quality, however there are advantages and disadvantages of indicator measurement. Further, the clinical perspective needs to be balanced against managerial control when developing valid, reliable, sensitive and specific QIs. While indicators do not represent a perfect measurement device, they may provide a useful tool for improving patient safety and meeting community expectations.
Original languageEnglish
Pages (from-to)276 - 281
Number of pages6
JournalAustralian Health Review
Volume31
Issue number2
Publication statusPublished - 2007

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