Mapping digital citizenship among resettled refugees’ social media use in New Zealand

In an increasingly digital world, refugees heavily rely on modern communication technologies tonavigate many aspects of their lives. In this article, we specifically explore how resettled refugees inNew Zealand use social media in their everyday lives. We present the findings drawn from a nationalsurvey (n = 592) in six languages, exposing the benefits and limits of social media use among this cohortof people. Using a multivariate model, we show how refugees’ social and political activities enable civicparticipation and a sense of belonging. Our study also charts the barriers constraining their everydaysocial media use, including financial cost, security concerns, and low technical and digital literacy levels.By centring the impacts of sociodemographics and sociotechnological factors, we interrogate themeanings and outcomes of digital exclusion, which is crucial for informing digital citizenship andsettlement policy among resettled refugees.