Managing Quality Initiatives in Services: JIT Delivers but BPR Fails

Alison Dean

Research output: Book/ReportBookOther

Original languageEnglish
Place of PublicationCaulfield East Vic Australia
PublisherMonash University
Number of pages11
Publication statusPublished - 1998

Cite this

Dean, A. (1998). Managing Quality Initiatives in Services: JIT Delivers but BPR Fails. Caulfield East Vic Australia: Monash University.
Dean, Alison. / Managing Quality Initiatives in Services: JIT Delivers but BPR Fails. Caulfield East Vic Australia : Monash University, 1998. 11 p.
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Dean, A 1998, Managing Quality Initiatives in Services: JIT Delivers but BPR Fails. Monash University, Caulfield East Vic Australia.

Managing Quality Initiatives in Services: JIT Delivers but BPR Fails. / Dean, Alison.

Caulfield East Vic Australia : Monash University, 1998. 11 p.

Research output: Book/ReportBookOther

TY - BOOK

T1 - Managing Quality Initiatives in Services: JIT Delivers but BPR Fails

AU - Dean, Alison

PY - 1998

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M3 - Book

BT - Managing Quality Initiatives in Services: JIT Delivers but BPR Fails

PB - Monash University

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Dean A. Managing Quality Initiatives in Services: JIT Delivers but BPR Fails. Caulfield East Vic Australia: Monash University, 1998. 11 p.