Managing expectations and relating to satisfaction

Ding Hooi Ting

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Original languageEnglish
Title of host publicationProceedings of the 11th International Business Research Conference
EditorsTanzil Hoque
Place of PublicationBerwick Melbourne Australia
PublisherWorld Business Institute
Pages1 - 11
Number of pages11
Volume1
ISBN (Print)9780980455707
Publication statusPublished - 2009
EventInternational Business Research Conference 2009 - Sydney, Australia
Duration: 2 Dec 20094 Dec 2009
Conference number: 11th

Conference

ConferenceInternational Business Research Conference 2009
Country/TerritoryAustralia
CitySydney
Period2/12/094/12/09

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