Managing customer relationship quality in the service sector

Nelson Oly Ndubisi

Research output: Contribution to journalArticleResearchpeer-review

1 Citation (Scopus)
Original languageEnglish
Pages (from-to)203 - 218
Number of pages16
JournalInternational Journal of Operations & Quantitative Management
Volume11
Issue number3
Publication statusPublished - 2005

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