Managing customer relationship quality in the service sector

Nelson Oly Ndubisi

    Research output: Contribution to journalArticleResearchpeer-review

    1 Citation (Scopus)
    Original languageEnglish
    Pages (from-to)203 - 218
    Number of pages16
    JournalInternational Journal of Operations & Quantitative Management
    Volume11
    Issue number3
    Publication statusPublished - 2005

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