TY - JOUR
T1 - Maintenance work, maintenance skills
T2 - The case of a major water company in the UK
AU - Cooke, Fang Lee
PY - 2002
Y1 - 2002
N2 - This article explores how maintenance work and the requirements of maintenance skills may have changed in a changing technological and organisational environment. A closer examination of the skill requirements for maintenance work in the case study firm has revealed a wider range of skill components than existing literature on maintenance skills has focused on. This paper argues that organisational change may lead to the requirement of new skills for maintenance work and that interpersonal skill may be an important skill element required.
AB - This article explores how maintenance work and the requirements of maintenance skills may have changed in a changing technological and organisational environment. A closer examination of the skill requirements for maintenance work in the case study firm has revealed a wider range of skill components than existing literature on maintenance skills has focused on. This paper argues that organisational change may lead to the requirement of new skills for maintenance work and that interpersonal skill may be an important skill element required.
UR - http://www.scopus.com/inward/record.url?scp=0036184308&partnerID=8YFLogxK
U2 - 10.1111/1468-005X.00093
DO - 10.1111/1468-005X.00093
M3 - Article
AN - SCOPUS:0036184308
SN - 0268-1072
VL - 17
SP - 46
EP - 60
JO - New Technology, Work and Employment
JF - New Technology, Work and Employment
IS - 1
ER -